Privacy Policy

Introduction
With the development of new communication tools, it is crucial to pay particular attention to privacy protection. We are therefore committed to respecting the confidentiality of the personal information we collect.


Collection of Personal Information

We collect the following information:

  • Name
  • Surname
  • Address
  • Postal Code
  • Email
  • Phone/Fax Number
  • Credit Card Number
  • Gender/Sex
  • Age/Date of birth

The personal information is collected from forms and the established interactivity between you and our website. We also use, as indicated in the following section, cookies and/or log journals to gather information concerning you.


Forms & Interactivity

Your personal information we collect is obtained through forms, namely:

  • Website Subscription Form
  • Order form
  • Opinion survey
  • Contest form

We use the information thus collected for the following purposes:

  • Order tracking
  • Information/Promotional offers
  • Statistics
  • Contact information
  • Website management (presentation, organization)

Your personal information is also collected via the interactivity that may be established between you and our website. The following information is collected:

  • Statistics
  • Contact information
  • Website management (presentation, organization)

We use the collected information for the following purposes:

  • Forums or discussion areas
  • Comments
  • Correspondence
  • Information or promotional offers

Log Journals & Cookies

We collect certain information via log journals and cookies. This includes the following information:

  • IP Address
  • Operating system
  • Pages visited and requests
  • Hour and day of connection

This information enables us to:

  • Improve and customize our service
  • Customize consumer profiles
  • Track orders
  • Statistics

Right of Objection & Withdrawal

We are committed to offering the right to object and withdraw the collection of your personal information.
The right to object is defined as the possibility offered to users to refuse that their personal information is used for certain purposes stated during the collection.

The right to object is defined as the possibility offered to users to request that their personal information does not appear on a mailing list, for example.
To exercise these rights, you may contact us:

Address: 891 chemin des Anglais, Mascouche J7L 3R5
Email: [email protected]
Phone: 1 877 464 4707 #3
Website Section: www.ba-tow.com/en/home


Access Right

We are committed to supplying access and rectification rights to the persons who wish to access, modify or delete their information.
To exercise this right:
Zip code : 891 Chemin des Anglais, Mascouche J7L 3R5
Email: [email protected]
Phone: 1 877 464 4707 #3
Website Section: www.ba-tow.com/en/home


Security

The personal information we collect is kept in a secure environment. Our employees are required to maintain the confidentiality of your information.
To ensure the confidentiality of your information, we use the following measures:

  • SSL Protocol
  • SET Protocol 
  • Access Management – authorized persons
  • Access Management – concerned persons
  • Network monitoring software
  • Data backup
  • Digital certificate development
  • User name/Password
  • Firewalls

We are committed to maintaining a high degree of privacy by integrating the latest technologies guaranteeing the confidentiality of your transactions. However, since no system is foolproof, some risk is always present when using the Internet to provide personal information. 

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Label

Our commitment to the protection of personal information and privacy meets the requirements of the following program:

  • Comodo autoSSL

Legislation

We are committed to respecting the legislative provisions set out in the: 

Act Respecting the Protection of Personal Information in the Private Sector

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